Payment & Security

What payment options do you accept?

We accept all major credit cards – Visa, MasterCard, and American Express. Our payment transactions are controlled and managed by First Data, which is a leading credit institution for online payment transactions. When you confirm your order, simply select the option of credit card payment, and you will be transferred directly to First Data’s secure server.

You may also pay by using PayPal, which is another safe way to make your purchase. First, you will need to sign up for a PayPal account by visiting www.PayPal.com. Once you have registered with PayPal, you can then safely make your Kinetics purchase without having to give out your credit card number.

Is my credit card payment secure?

Be assured that all credit card transactions are processed using a safe SSL connection and are absolutely secure. When you proceed to “Checkout” in the purchasing process, you will be transferred directly to a secure merchant server and asked to enter your credit card information. None of the information about your credit card will be stored in our system, and no one else will have access to this information.

Why was my credit card declined?

There are several possibilities as to why your credit card was declined. To resolve this issue, first check your payment information and make sure that the billing address you entered exactly matches the billing address that is printed on your credit card statement. Even slight discrepancies in the billing address you entered might cause your credit card to be declined. If your billing address is not the problem, please check on other possible reasons, such as your credit card’s daily purchasing limit, any reserved amounts for pending purchases, or other restrictions on using your card. To protect your privacy, we cannot obtain information from your bank as to why your credit card was declined. It will be necessary for you to contact your bank directly to resolve this issue.